Our Services

If you do not see a design that you like and have something specific in mind, then why not get in touch and see if Baby Cake Gifts can match your designs.

Delivery  arrangements are via courier unless otherwise arranged, we will dispatch all orders within 24 hours on all orders made from Monday to Friday morning (unless it is Good Friday). Any orders received Friday afternoon or over the weekend will be despatched on Monday (unless it is a Bank Holiday, then it will be despatched as soon as possible) for the next day delivery. Once your order has been collected by the courier it is usually delivered the next working day (this does not include weekends or Bank Holidays).

We will always email or telephone you to let you know your order has been shipped and if it is going to somewhere other than your home address we will email you to let you know when it has been delivered.

We use strong cardboard boxes (see photos below) and good quality packaging materials for safe transit.

For local delivery payments, please get in touch to arrange.
 
Delivery Rates:
  • Courier delivery within 3 days ~ £6.95 per order (usually next working day delivery but not guaranteed)
  • Delivery to Uk Highlands & Islands (Including the Isle Of Man) ~ £14.95 (this could be up to 10 to 14 day delivery depending on area)
  • Northern Ireland ~ £8.99 ( 3 - 5 days delivery)
  • Saturday Delivery Charge ~ £30.00
  • Please enquire for International delivery rates
Payment:  We accept payment via Paypal or Nochex through the website which is secure and prevents any unauthorised withdrawals from your accounts.
We can now accept payments over the telephone, please get in touch.
 
Bank transfer:  If you wish to pay via internet banking then we will provide you with account details for you to pay directly into our babycakegifts account, once payment has cleared your order will be despatched.
 
Returns: Our products are hand made to order and if you are not happy with your nappy cake for any reason, then please get in touch and we will try to resolve the issue before you send it back to us. We will be happy to refund the purchase price (Delivery costs are non refundable). Any returns must occur within 7 days of receipt of goods and must be returned in the original packaging and must be in a resaleable condition before any refunds will be made.
It is advisable to return your cake via a trackable courier company.
 
Quality boxes used to pack your special orders into. We may use brown boxes on occasions. 
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